To maintain our commitment to providing the sublime, the ridiculous and the extraordinary, our awesome baristas combine a number of skills to ensure that every single customer receives the highest quality product, and has the best possible experience.
Good customer service is friendly, respectful and engaging. Our baristas are there to educate, assist and provide outstanding coffee and customer service. There is no ego and no attitude, and each customer is treated with the utmost care.
Our baristas know details about your coffee that help them to ensure you get the best cup each and every time. This includes information about what type of coffee is best suited to your needs as well as details about varietals, region and process-method.
Maintaining a high level of technical skill is imperative in ensuring that the love and dedication of the growers and roasters is maximised in that final cup of coffee. Our baristas combine an understanding of how the various bits of equipment work, brewing methods, and extraction techniques, to allow the coffee to reach its full potential.